Q. What shipping options do you offer?
We currently offer Standard and Expedited Shipping via UPS.
For orders within Canada we offer standard and expedited option via Canada Post as well.
Q. Do you offer international shipping?
We currently ship to the following countries: Canada, France, Germany, Spain, Italy, UK, Switzerland, Belgium and Monaco. If you wish to arrange shipping to a country not supported by e-store, please call us for possible special arrangements at 1-514-847-9539 or email us at firstname.lastname@example.org.
We may be contacting you via email regarding a change in international shipping prices and larger orders, especially for original artwork. You are responsible to pay for any customs, duties and taxes that your country requires. We do not have control over your country's customs policies or the duties and taxes they charge. Your country’s customs department will contact you if any fees are due. Global shipments can also be help by your country though customs. They do not notify us, and this can cause a delay for shipment delivery.
Q. How long will my order take to arrive?
Typically your order will arrive within 5-7 business days, unless you chose Expedited shipment method during the checkout.
If you are ordering a crystal print or original artwork, the shipping of the order will be delayed by approximately one week, since a solid wooden crate must be built to ship artwork safely. Crate prices are included in your order.